Returns & Exchanges

At Channel Islands Surfboards, we want to ensure you are completely satisfied with your equipment. If your purchase doesn't meet your performance needs, you can return or exchange unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Carefully pack your items in their original packaging, ensuring surfboards are double-wrapped and fins are secured to prevent damage during transit.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Refund

  Drop off your package at any authorized carrier location; once our warehouse inspects the items, your refund will be processed within 5-7 business days.